The Business Development Officer reports directly to the President. The Business Development Officer is responsible for generating new loan volume for the Bank as well as maintaining an individual commercial loan portfolio.
This position is responsible for helping the Bank attract new customers and deepen relationships with existing customers. This will be accomplished through active involvement in the community and through participation in the Bank’s customer service and sales efforts. This person will refer customers to other departments within the Bank to support the Bank’s overall cross-selling effort.
Within the portfolio management, the Business Development Officer will be responsible for credit decisions (within authority guidelines), overall credit quality and fee income.
Business Development and Sales: 70%
Commercial Loan Portfolio: 25%
Commercial Lending: Must be able to understand all aspects of commercial lending as applicable to a community Bank. This will include structure, financial, risk ratings and the like.
Adaptability: Able to adjust quickly to different work situations and remain composed under pressure and in stressful situations.
Financial Analysis: Ability to understand numbers and use those skills as they pertain to loans and the loan underwriting process.
Interpersonal: Must posses excellent interpersonal skills. Those will include contacts with customers face-to-face or through phone calls as well as all branch staff.
Lending: Must understand all aspects of the commercial lending process within a community Bank environment.
Negotiation Skills: Must understand the concepts of negotiating as it pertains to selling financial service products. Must be able to develop a “win-win” approach to problem solving with customers.
Change Management: Must embrace change and see it as an opportunity. Must be willing to express and support management’s ideas to affected staff.
Oral/Written Communication Skills: Must be able to communicate thoughts clearly, both orally and written. Must be able to communicate with customers and throughout the organization and to all levels of staff.
Sales: Must understand the concepts of sales as it pertains to selling financial service products. Must be able to cross-sell to customers that have come into the Bank for products and services.
Time Management: Ability to effectively manage one’s time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks.
Team Player: Must view oneself as part of an overall team. This includes supporting others throughout the entire Bank to achieve the overall goals of the Bank.
EDUCATION AND SPECIAL REQUIREMENTS:
This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment.