Business Development Officer

Posted September 3, 2019

The Business Development Officer reports directly to the President. The Business Development Officer is responsible for generating new loan volume for the Bank as well as maintaining an individual commercial loan portfolio.


This position is responsible for helping the Bank attract new customers and deepen relationships with existing customers.  This will be accomplished through active involvement in the community and through participation in the Bank’s customer service and sales efforts.  This person will refer customers to other departments within the Bank to support the Bank’s overall cross-selling effort.


Within the portfolio management, the Business Development Officer will be responsible for credit decisions (within authority guidelines), overall credit quality and fee income.



Business Development and Sales:  70%

  • Responsible for deepening customer relationships with existing customers.  This will be accomplished through understanding the full account relationships with customers and making sales calls to those customers to solicit additional product sales.
  • Must help attract prospects to the Bank.  Again, this will be accomplished through participation in the Bank’s sales calling effort.  This person will make assigned calls on specific prospects.
  • Cross-sell customers to other Banking services.  This may include deposit products, investment products, or any other product the customer may be a candidate for.
  • Active involvement in community and civic organizations, as appropriate, to represent the Bank in the community.
  • Responsible for assuring that customer service is provided in a high quality manner, as outlined in the Bank’s strategic direction.

Commercial Loan Portfolio:  25%

  • Responsible for generating commercial loans within guidelines set by Bank policy and growth targets.  This will include interviewing the customer, completing the loan application, analyzing, and structuring, negotiating and closing loans.
  • Manage and service a commercial loan portfolio of assigned/generated loans.  This includes credit quality, underwriting, credit approval, operations process and the profitability of the portfolio.
  • Follow up with delinquent loans to maintain the quality of the loan portfolio.
  • Perform annual reviews on selected commercial loan accounts.
  • Assist with consumer loans as needed.

Other:       5%

  • As part of the overall team of Bank employees, this position may be requested to assist in the support of other Bank activities.
  • Participate in any training set out by the human resource staff as well as the president of the Bank.



Commercial Lending: Must be able to understand all aspects of commercial lending as applicable to a community Bank. This will include structure, financial, risk ratings and the like.

Adaptability: Able to adjust quickly to different work situations and remain composed under pressure and in stressful situations.

Financial Analysis: Ability to understand numbers and use those skills as they pertain to loans and the loan underwriting process.

Interpersonal: Must posses excellent interpersonal skills.  Those will include contacts with customers face-to-face or through phone calls as well as all branch staff.

Lending: Must understand all aspects of the commercial lending process within a community Bank environment.

Negotiation Skills: Must understand the concepts of negotiating as it pertains to selling financial service products.  Must be able to develop a “win-win” approach to problem solving with customers.

Change Management: Must embrace change and see it as an opportunity.  Must be willing to express and support management’s ideas to affected staff.

Oral/Written Communication Skills: Must be able to communicate thoughts clearly, both orally and written.  Must be able to communicate with customers and throughout the organization and to all levels of staff.

Sales: Must understand the concepts of sales as it pertains to selling financial service products.  Must be able to cross-sell to customers that have come into the Bank for products and services. 

Time Management: Ability to effectively manage one’s time to complete work according to established deadlines.  The ability to prioritize tasks to make the best use of time for high priority tasks.

Team Player: Must view oneself as part of an overall team.  This includes supporting others throughout the entire Bank to achieve the overall goals of the Bank.



  • A four year degree in business administration or equivalent experience.
  • 3-5 years of experience lending in a community Bank or equivalent experience.


This job requires skills needed in a typical office environment.  This includes computer skills, communications skills, as well as utilization of office equipment.

7900 International Drive, Suite 685,

Bloomington, MN 55425

Phone: 651.687.9080

Fax: 651.687.9387

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