AVP/Compliance and Retail Manager

Posted December 26, 2018

Purpose of the position:

Provide day-to-day leadership, coaching and development of the Retail staff. To manage the bank compliance program, the teller department, and the customer service/TM support staff, as well as the consumer portfolio.  Represent the bank with the local community and neighborhood organizations.




  • Directly supervise the retail staff (tellers and customer service representatives) in order to meet the financial services needs of customers in our market.
  • Monitor overdrawn checking accounts, decision daily exception items (OD/NSF), contact customers as needed.
  • Make certain customer service/treasury management support staff is properly trained with respect to product knowledge, set-up, and servicing.
  • Maintain a working knowledge of the Bank’s lending and credit policies, answers customer questions as appropriate; take loan applications; fully underwrite consumer loan applications.
  • Review HMDA reporting prior to submission by lending assistants.
  • Perform annual review of consumer Home Equity Line of Credits and Personal Lines of Credit.
  • Handle all charge-offs, judgments, and other legal action required for all consumer customers.
  • Understand Retail Operations including Debit/ATM and Credit Card Programs.
  • Maintain a Consumer Loan and Deposit Portfolio.
  • Fiserv System Administrator and attend Fiserv user group meetings.
  • Other duties as assigned.



Act as the Compliance Officer.  Act as the backup Bank Secrecy Act/Anti Money Laundering (BSA/AML) officer. 

  • Review all compliance policies and procedures for bank on a daily, monthly, and annual basis for compliance and board review based on required schedules.  Including, but not limited to BSA/AML, Privacy, and other regulations in place and new regulations and acts that pertain to ongoing compliance for the Institution.
  • Provide any assistance, documentation or other duties necessary with regard to state and federal examinations on a required basis.
  • Provide compliance related training to all bank and trust staff as required.
  • Review activity through various core system generated reports and customer activity through the tellers to determine if a Suspicious Activity Report (SAR) needs to be filed.  File SAR through the BSA e-Filing website if warranted.
  • Review all cash transaction reports, review and validate Currency Transaction Reporting (CTR).
  • Keep informed of regulatory changes through various resources such as the ABA, ICBA, MBA, ICBM, compliance peer groups, and seminars.
  • Review for compliance all marketing materials, loan rates, privacy policy, website content, product disclosures, etc.
  • Act as administrator for Compliance One software.
  • Monitor and review all High Risk Deposit Accounts.



  • Bachelor’s Degree or experience commensurate with the responsibilities of the position.
  • Minimum of 3 years of experience working with Compliance and/or BSA/AML.
  • A minimum of 2 years of supervisory experience.
  • Ability to research regulatory changes and implement processes to ensure compliance.
  • Excellent organizational and time management skills.
  • Ability to work with minimal or no supervision.


Knowledge preferred:


  • EZTeller
  • Compliance One
  • First Data


Please send resume to Jane Baird at jbaird@ubtmn.com

7900 International Drive, Suite 685,

Bloomington, MN 55425

Phone: 651.687.9080

Fax: 651.687.9387


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