Operations Specialist II

Posted September 11, 2019

Are you interested in joining a successful and growing company that puts a significant emphasis on innovation and excellence? Do you value ongoing professional development? The Bank of Elk River seeks individuals who share our core values of customer service, loyalty, and integrity to be a part of our future success.

 

The Bank of Elk River enjoys a strong and storied reputation of integrity, community support and amazing customer service. We invest in our employees through competitive pay and attractive benefit programs and we offer training and development opportunities that give our employees the skills and knowledge they need to succeed. We offer a variety of opportunities for staff to volunteer at local events and support our staff in their volunteer efforts within the communities we serve. We help our employees invest in their future through The Bank of Elk River’s Employee Stock Ownership Plan, providing them the opportunity be a part of the bank’s success as an owner.

 

We make it a priority to build a unique and diverse workforce and we consider our employees our most valuable asset. If you are interested in joining our dynamic team, we encourage you to submit an application for the Operations Specialist II position today.

 

SUMMARY:

This position is responsible for a variety of operations duties, in which figure aptitude is required, including: basic routine posting and balancing, editing of account maintenance, document scanning, processing of all daily procedures and other operational duties as assigned. Responds to operations questions from internal customers in a professional manner and communicates both verbally and written in a clear and concise manner. An Operations Specialist II has full knowledge of banking regulations and will generally have 5-7 years of experience. They display a high level of professionalism and exhibit confidence and initiative in all areas of the Operations Specialist job responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operations Specialist:

  • Performs daily operational transactions and procedures which may include: account reconciliation, check and ACH returns, non-posts, stop pays, chargebacks, account maintenance edits, wires, adjustments, etc. These duties require the employee to be able to multitask as well as meet deadlines.
  • Processes special forms and bank statements and prepares them for mailing.
  • Performs a variety of accounting duties such as: verifying, monitoring and balancing internal accounts.

Operations Specialist IIAn Operations Specialist II is able to perform all essential duties/responsibilities listed above and possesses the ability and confidence to:

  • Research, prepare and coordinate the retrieval of all bank documents by assigned deadlines and in compliance with current regulations. Perform report writing and processing as needed.
  • Maintain thorough knowledge of changing trends and regulations that relate to operational policies and service standards in order to identify and mitigate risks (financial, reputational, security, customer) associated with the operational process.
  • May perform complex accounting duties and exercise a higher level of judgment while reconciling daily general ledger, identifying differences and resolving complex outstanding differences.
  • Work with the Operations Manager to identify potential training issues and on projects as assigned.
  • Show a high level of proficiency with bank computer programs and Microsoft Office.
  • Assists others in resolving problems and approving transactions within authority levels.

 

POSITION HOURS:

This position is scheduled 40 hours per week.

 

EDUCATION/EXPERIENCE:

  • High school diploma or general education degree (GED)
  • High level of proficiency with banking software and Microsoft Office
  • 5-7 years job related experience

 

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach with hands and arms, stoop, kneel, crawl and use computer for extended periods. This employee may occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with The Bank of Elk River’s “Code of Ethics Policy.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position. Each employee must also comply with consumer protection laws that relate to his/her position.

 

The Bank of Elk River seeks individuals who share our core values of customer service, loyalty, and integrity. We are a community bank where our customers know they can count on our staff for experience, knowledge, and superior service to meet all of their banking needs. The Bank of Elk River is an Affirmative Action-Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

7900 International Drive, Suite 685,

Bloomington, MN 55425

Phone: 651.687.9080

Fax: 651.687.9387

info@icbm.org

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