Member Networks

Member Networks: Building on Shared Success

When you join ICBM, you’re becoming part of a community. Each of ICBM’s networks are designed by community bankers for community bankers. They are also designed to provide opportunities to exchange ideas and share best practices and challenges.

What are ICBM Networks? 

All of our networks offer attendees insights from expert presenters and peer discussion tailored to their areas of responsibility. 

How much do networks cost? 

They are FREE as a benefit of your membership in ICBM (except for the compliance network). You read that right, FREE! Sign up below.

Have a question about our networks or want to join? Contact Patti Coles

Our Networks:

AG Network

November 19, 2019

Location: Mankato – Courtyard by Marriott Mankato | 901 Raintree Rd

Time: 10:00 a.m. – 2:00 p.m.

Email Patti Coles to register at

November Expert Presentation

Impact of Farm Programs on 2020 Cash Flows
Kent Thiesse, MinnStar Bank

Discussion Topics:

  • Potential 2019 Crop Insurance Indemnity Payments.
  • Review of MFP2 and WHIP+ Payments.
  • Analyzing the PLC and ARC-CO Farm Program Choice for 2019 and 2020.
The Anatomy of a Collapsing Ag Deal
Matthew Bialick, MJB Law


This program will discuss the progression typical ag deals tend to follow as they fail.  Specifically, the program focuses on the three distinct phases of the process: (1) trouble on the horizon; (2) initial default; and (3) liquidation.   While each failed ag deal and process is unique, there are broad commonalities that emerge.  By being aware of these commonalities ag bankers can avoid making costly mistakes and they can avoid a situation where they are surprised by how the process plays out.


  1. Knowledge of the earliest, non-traditional signs that an ag deal is collapsing.
  2. Knowledge of how post default workout discussions tend to play out.
  3. Knowledge of how the litigation and liquidation process tends to play out.

Why Attend? 

The Ag Network increases ICBM’s involvement in Minnesota agricultural issues, provides more opportunities for bank members to get involved, and offers education sessions focusing on key ag lending issues. Like our other networks, the new Ag Network will provide a forum for ag lenders to learn from guest presenters, tackle challenging industry issues, and share best practices.

CEO Network

Choose from 2 locations!

  • November 19, 2019 | Mankato, Courtyard by Marriott Mankato, 901 Raintree Rd
  • November 20, 2019 | St Cloud, Courtyard by Marriott, 404 W St Germain St

Time: 10:00 a.m. – 2:00 p.m.

9:30 – Registration
10:00 – 10:45 – Information Security Discussion, Jeff Weldon, CLA
11:00 – 11:45 – The Role of Technology in Mortgage Lending, Connie Miller, Clear to Close Mortgage Processing
12:00 – Lunch
12:30-2:00 Peer to Peer Discussion 

November Expert Presentation

Information Security Discussion,
Jeff Weldon, CLA    


Cybersecurity threats continue to plague the community banking industry.   Attackers are looking for any potential hole in your information security framework to gain access to your data.  The startling fact is that, on average, it takes almost 120 days for an attack to be discovered.    Since the Gramm-Leach-Bliley Act (GLBA) was enacted in 1999, community banks have been required to develop an information security program to safeguard customer information.  Over the past 20 years, the threat environment has increased exponentially.   The technical knowledge & expertise required is often difficult or cost prohibitive to maintain inside the organization.  In an effort to comply with this and other FFIEC guidelines, banks have increasingly begun to outsource many of these responsibilities.   These services include, but are not limited to the following services:

  • General Controls Reviews (IT Audit)
  • Internal Network Vulnerability Scans
  • External Network Penetration Tests
  • IT Network Managed Services (including patching and updates)
  • Core/Ancillary System Fraud Tools Available


  1. Understand what these services are
  2. How they help improve your information security program
  3. What questions they should be asking their “internal” experts about these vendors/services/products

The Role of Technology in Mortgage Lending, Connie Miller, Clear to Close Mortgage Processing     


Driving Operational Efficiency – Doing More with Less! In a challenging origination environment with decreased volume, the ability to do more with less represents both a challenge and an opportunity. Staffing is the most significant cost component, so employee productivity is paramount. The use of technology can help solve the obstacle of finding good, qualified, in-house processing staff or adjust for volume fluctuations. Imagine getting the mortgage processing expertise and technology you need in today’s marketplace without incurring the human capital expense!

Don’t get left behind! The mortgage industry is surrounded by the disruption that’s being caused by changing consumer behavior and demand. Today, borrowers are more tech-savvy and have become more open to a complete digital experience. Take the seventy-nine million potential millennial customers that are entering the housing market for the first time. They use their smartphone as a primary research and purchasing tool, and it is this group of borrowers that are driving the innovation in the digital mortgage space. They expect both high-performance technology and automation, along with increased personalized contact with their lenders.

Today’s borrowers expect transparency, service and speed, and a human touch. The perfect blend for Community Bankers when meeting your borrower’s technology requirements. Do you offer an engaging, intuitive user experience that continues even after the application is submitted?

The use of technology will enable you to react to market changes, maintain and increase profit levels, and adequately manage mortgage origination costs.


  1. Drive Operational Efficiency with Transparency – Doing More with Less!
  2. Smart origination becomes a pivotal point of differentiation in how you manage interactions with your borrowers.   
  3. “Get the Digital Borrower Experience” – View the technology your borrowers want with eApplication, eSignature, and eDocument Request.

Why Attend? 

Few things can help you more as the CEO of a community bank than learning from the firsthand experience of your peers. Would you like an opportunity to sit down with the CEO of another community bank, how about a room full of them? ICBM’s CEO Network offers you that opportunity and more.

CEOs that join the network are paired with peers – discussion groups are limited to 15 participants and based on asset size and market to ensure topics are relatable and competition is minimal. To ensure you get the highest value out of each forum, the facilitator will encourage participants to submit topics of interest prior to the event.

Attendees will: 

  • Discuss current industry challenges.
  • Solve your most pressing problems.
  • Obtain access to highly respected industry experts.
  • Expand your personal and professional growth and form lasting relationships with your peers

CCO Network

Choose from 3 locations!

  • December 3, 2019 | *Bloomington, ICBM, 7900 International Dr Ste 685
  • December 4, 2019 | Mankato, Courtyard by Marriott, 901 Raintree Rd
  • December 5, 2019 | Alexandria, Glenwood State Bank, 2221 S Broadway St

*You can attend any network hosted at ICBM’s headquarters via GoToMeeting. Simply check the box on the RSVP form.

Time: 10:00 am – 2:00 pm

December Expert Presentation

Why and how are community banks implementing AI-driven lending?  
Justin Bjerkaas, The Micah Group




What is artificial intelligence (A.I.) and how can it help my bank? Do you have a strategy for A.I.? If you have a strategy here are three questions you need to ask:

  1. How can we avoid being stuck in proof of concept?
  2. Who is responsible for the decisions made by A.I.?
  3. Do we have a culture of change and improvement?

Artificial intelligence can help improve the lending process. Reducing errors, faster loan decisions, and more data in the hands of decision-makers are common enhancements. A.I. can also make lending decisions for lower lending limits. Unlike most systems and processes used today and over the last several decades in banking, A.I. gets better over time and will continue to increase efficiencies. This allows your bank to scale without adding more people and increasing loan volume and profitability. It can also allow you to understand the portfolio risk accurately. Regulatory and compliance features can be built into the machine as well to reduce the burden of an audit. Most common gains come from the reduction of manual processes and paper. This reduces errors and streamlines workflows for faster decisions.


  1. The customer experience is everything.
  2. A.I. is here but it doesn’t fix a broken process, it magnifies it.
  3. Implementing change is hard and it needs a strategy.


Why Attend?

ICBM developed the Chief Credit Officer Network to give you the opportunity to connect with other CCOs. The Network covers challenging business topics that CCOs face in both public and private sectors. It allows CCOs to address issues and review new solutions in managing high-risk exposure.

This network is designed for and by CCOs. Participants help determine the meeting agendas which ensures the events are relevant and applicable to your bank. Meeting locations include southern Minnesota, northern Minnesota, and the Twin Cities metropolitan area, with specific locations announced at least four weeks prior to the meeting.

Compliance Forum

Announcing 2020 dates soon!


*You can attend any network hosted at ICBM’s headquarters via GoToMeeting. Simply choose that option on the registration form.

Time: 10:00 am – 2:00 pm

Price: $695 per year for first attendee, $300 per person for additional attendees from same bank. This price is from January 2020 – December 2020 for three meetings throughout the year. 

If you would like to register, please contact Patti Coles at or 651-789-3987

Why Attend? 

Compliance and compliance officer support are two of the most significant issues facing our bank members today. This network was developed to help ICBM members stay on top of regulations and best practices.

ICBM Compliance Forum groups are kept small enough to allow for individualized attention. Network members establish priorities and topics. A day-long format divides the time between topical presentations, small group discussions, and networking with other compliance professionals.

HR Network

Date: March 3, 2020

Location: *ICBM, 7900 International Drive, Suite 685, Bloomington MN 55425

*You can attend any network hosted at ICBM’s headquarters via GoToMeeting. Simply check the box on the RSVP form.

Time: 10:00 a.m. -2:00 p.m.


Registration will be open soon!


Why Attend?

The Human Resources Network offers an opportunity for member banks’ human resources professionals to share ideas and best practices. Facilitated by ICBM, Human Resources Network meetings offer your human resources staff a venue to learn new techniques and address challenges unique to human resources at independent community banks. ICBM secures speakers and other educational opportunities for its members. As a member of ICBM, your human resources staff can join the Network at no charge.

Human Resources Network meetings focus on topics decided upon by the members.

Marketing Network

April 2, 2020

Location: *ICBM, 7900 International Drive, Suite 685, Bloomington, MN 55425

*You can attend any network hosted at ICBM’s headquarters via GoToMeeting. Simply check the box on the RSVP form.

Time: 10:00 a.m. – 2:00 p.m.


Registration will be open soon!

Why Attend Marketing Network? 

The Marketing Network gathers marketing professionals from member banks, offering a forum for discussing best practices, exchanging ideas and techniques as well as sharing challenges unique to independent community banks and their marketing teams.

Marketing Network meetings focus on topics decided upon by the members, to ensure that you get the highest value out of each event. 

Technology Network

March 31, 2020

Location: *ICBM, 7900 International Drive, Suite 685, Bloomington MN 55425

* You can attend any network hosted at ICBM’s headquarters via GoToMeeting! If you’d like to do so, simply select that option in the RSVP form.

Time: 10:00 a.m. – 2:00 p.m.


Registration will be open soon!


Why Attend?

Industry trends for technology have created a constantly changing landscape for community banks. In recent years, cyber security, core processing, and vendor management have all become hot topics amongst our members, especially as regulators have ramped up their oversight for IT.

Bank technology managers who participate in ICBM’s Technology Network come together to collaborate and to discuss specific technology challenges and solutions and to learn best practices from one another.

7900 International Drive, Suite 685,

Bloomington, MN 55425

Phone: 651.687.9080

Fax: 651.687.9387

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