Branch Transformation: It's Not Always About Technology Integration | Presented by
June 2, 2021
10:00 am - 11:30 am CST
Complimentary (members) / $120 per person (nonmembers)
Simply stated, any type of shift or change you do in your organization can fall under the category of branch transformation. First, you must understand how the changes can benefit your organization and what is required to make them successful. Again, branch transformation does not always entail technology enhancements, it can be as simple as changing how your staff interacts with your customers. There is no one-size-fits-all when it comes to branch transformation.
- Understanding your customer base and what services they need
- Modifying your current culture to serve your customers’ needs better
- What constitutes a branch transformation?
- How does this affect my bottom line?
Who Should Attend:
- Facilities individuals
- Marketing individuals
Presenters: Sean is a partner with the firm and a registered architect with over 20 years of experience taking client’s visions and making them a reality by listening to their needs. Along with his experience and his knowledge of the building process, Sean’s strong passion and communication skills help strengthen relationships with clients, contractors, and vendors during the project process. He attracts, connects, and engages with each client he works with.